Ultra-Rugged Mobile Computer

The Wi-Fi 6E mobile computer, re-imagined for the new age of mobility

Designed for workers who spend their days inside your facility, the TC73 offers everything you need to support the new generation of mobile solutions—Wi-Fi 6E for fast and dependable wireless connections; a bright, easy-to-see 6-inch Full HD display; more power, memory and storage to support demanding apps; and an extended range scanner that can capture barcodes in hand and as far away as 40 ft./12.2 m away. And while it’s more rugged, it’s nearly 20% thinner, lighter, and more ergonomic.

Industry Use:

  • Retail
  • Manufacturing
  • Warehouse Management
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The ultra-rugged mobile computer re-imagined for the new age of mobility

Introducing the TC53 and TC58, the first members of a new generation of Zebra mobile computers designed to do more. What makes these devices so different? New hardware redefines mobile computing performance. New solutions and sensor technologies redefine the world of possibilities — from mobile payment to parcel dimensioning. All the latest wireless technologies give workers faster and more reliable access to information they need to get the job done — including 5G, Wi-Fi 6E and CBRS (US only). A class-leading 6-inch screen lets workers see more, do more — and scroll less. Zebra-only Mobility DNATM tools deliver built-in advantage, maximizing user productivity while minimizing IT complexities throughout the entire device lifecycle. New manufacturing technologies make the TC53 and TC58 thinner — yet even more rugged. The result? A new generation of data collection. A new level of operational efficiency. And a new level of workforce productivity. The TC53/TC58 — driving new possibilities into the world of mobility.


Loaded with all the latest technologies

Blazing speed

Run simultaneous demanding applications with virtually instant response times with class-leading processing power, memory and storage. The next generation Qualcomm 6490 octa-core processor delivers 90% more processing power, a 400% faster graphics processor and locationing that is six times more accurate.2 And up to 8 GB of RAM and 128 GB Flash, plus a 2 TB MicroSD card slot provides ample storage for the most data-intensive applications.

More rugged, lighter, thinner — and more ergonomic

Advanced manufacturing and materials technologies enable a more rugged design — without adding weight or thickness. It’s built to handle 10 ft./3.05 m drops to concrete and 2,000 consecutive tumbles. With IP65 and IP68 sealing, it’s dustproof and waterproof — submerge it in water and spray it down with a hose. Corning Gorilla Glass protects the display and imager window with maximum scratch-resistance and shatter-proofing — two of the most crucial and vulnerable features. The advanced industrial design and ergonomics bring superior comfort to practically any size hand, minimizing the effort required to hold and use these devices through exceptional balance, a grip area that is nearly 20% thinner and proper key placement and size.

Industry-leading 6-inch advanced display

More display space means less scrolling. The edge-to-edge display is 28% larger3, easy to view indoors and outside, works when wet and with a stylus or a finger — even with a glove.

All the right battery features and flexibility to stay powered up

Choose from four battery options: standard, extended capacity, wireless charge4 and BLE, enabling device location with Device Tracker — even if the battery is depleted. All batteries are fast charging. The sealed battery compartment enables anywhere, anytime battery changes. Charge it with any standard USB-C charging cable. And PowerPrecision+ battery metrics make it easy to identify and remove unhealthy batteries from your battery pool.

WiFi Certified


All the latest wireless connections

Give your workers the fastest speeds with Wi-Fi 6E, 5G and CBRS. Wi-Fi 6E is three times faster and supports four times the number of devices, all with less power. 5G brings wired speeds to wireless networks, plus better signal quality and strength. And support for CBRS private LTE networks4 enables cost-effective wireless connectivity in the largest indoor and outdoor facilities.

Superior flexibility with Bluetooth 5.2

Better audio quality improves the experience for callers on both ends of a call. Lower power requirements extend battery cycle times. And enable unique business collaboration solutions — connect one Bluetooth device to multiple host devices simultaneously or connect multiple Bluetooth devices to one host.

High performance scanning for every job

Choose from two scan engines. The SE4770 offers a standard 24 in./60 cm scanning range, a wide field of view and maximum motion tolerance. The SE55 1D/2D Advanced Range scan engine with IntelliFocusTM technology enables the capture of barcodes in hand and as far as 40 ft./12.2 m away5 — without bending down or climbing ladders. The scan button is rated for one million actuations. Both scanners capture barcodes in virtually any condition and lighting. And with Mobility DNA’s Simulscan NG, capture all of the barcodes you need on an item or package with one press of the scan button — and capture and process information on documents, including signatures and barcodes.

Capture ultra-high resolution photos and video intelligence

The 16 MP integrated camera offers the highest resolution in its class. The flash LED generates balanced white light. High Dynamic Range (HDR) captures details even in the lightest and darkest areas of the photo. And with optional Optical Image Stabilization (OIS), it’s easy to capture sharp, detailed photographs to document proof of condition, proof of delivery and more.

Hear every word on every call

Get superior audio quality with three integrated microphones with noise cancellation, two speakers for loudness, a high quality speakerphone and HD Voice, including Super-wideband (SWB), Wideband (WB) and Fullband (FB). And the TC73 and TC78 support wired and Bluetooth wireless headsets.

Add the functionality of additional devices

Calculate accurate parcel dimensions and shipping charges in seconds with Zebra DimensioningTM Certified Mobile Parcel, an industry-first handheld ‘legal for trade’ solution that utilizes the integrated Time of Flight sensor.

Turn your TC73/TC78 into a workstation with Workstation Connect software and the Workstation Connect cradle. Add a lightning fast RFID sled, capable of reading an impressive 1300 tags per second. And turn the TC73/TC78 into a two-way radio that works over Wi-Fi or cellular and a fully-featured PBX handset with a custom interface that makes it easy to execute even the most complex telephony functions.

Drive workforce productivity and device value to a new level with mobility DNA

Simplify device integration

Create rich apps that take full advantage of your device’s capabilities with Enterprise Mobility Management Tool Kit. Build feature-rich web applications with Enterprise Browser. And easily capture and integrate barcode data into your apps without writing any code with DataWedge API.

Increase device security

Keep your devices secure every day they are in service with LifeGuardTM for AndroidTM. And restrict apps and device features with Enterprise Home Screen.

Deploy devices quickly and easily

Let your devices provision themselves right out of the box with Zebra Zero-Touch. Stage a handful or thousands of devices with a scan of a barcode or tap on an NFC tag with StageNow.

Make device management simple and easy

Locate missing devices quickly and easily with Device Tracker. Get dependably superior Wi-Fi connections with Wireless Fusion. Control which Google Mobile Services are active on your devices with GMS Restricted Mode. Eliminate unnecessary trips to the repair depot with Device Diagnostics and RxLogger. Enable your EMM to support even the newest features with OEMConfig. And add features to give Android the enterprise-class functionality you need with Mobility Extensions (Mx).

Increase on-the-job productivity

Easily manage Bluetooth accessories with Device Central. Make data entry as easy as possible — give workers a soft keypad designed for your data with Enterprise Keyboard. Capture standardized data with OCR Wedge — such as drivers licenses and license plates. And convert ‘green’ screens to intuitive all-touch modern screens with All-touch Terminal Emulation.

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Physical Characteristics


6.96 in. L x 3.38 in. W x 1.12 in. H/176.8 mm L x 85.8 mm W x 28.4 mm H; Grip area: 3.179 in. W x 0.80 in. H/80.75 mm W x 20.3 mm H
Weight12.3 oz./349 g with standard battery
Display6.0 inch Full High Definition+ (1080 X 2160); LED backlight; optically bonded to touch panel
Imager WindowCorning® Gorilla® Glass
Touch PanelMulti mode capacitive touch with bare or gloved fingertip input or conductive stylus (sold separately); Corning® Gorilla® Glass; Water droplet rejection; fingerprint resistant anti-smudge coating
PowerRechargeable Li-Ion, PowerPrecision+ for real-time battery metrics, 17.71Wh (watt hours); Standard Capacity: 4400 mAh; Extended Capacity: 6600 mAh; BLE battery: 4400 mAh; Qi compatible Wireless charge battery: 4400 mAh; fast charging, Warm Swap battery mode (standard SKUs); Hot Swap battery mode (premium SKUs)
Expansion SlotUser accessible MicroSD card supports up to 2 TB
SIMTC78 only: 1 Nano SIM and 1 eSIM
Network ConnectionsTC73: WLAN, WPAN (Bluetooth); TC78: WWAN 5G
NotificationsAudible tone; multi-color LEDs; haptic feedback
KeypadOn-screen keypad and Zebra enterprise keyboard
Voice and AudioThree microphones with noise cancellation; vibrate alert; dual speakers for loudness; Bluetooth wireless headset support; high quality speaker phone; PTT headset (Zebra USB-C) support; cellular circuit switch voice; HD Voice, including Super-wideband (SWB); Wideband (WB) and Fullband (FB)
ButtonsProgrammable buttons for maximum flexibility: dual dedicated scan buttons; dedicated push-to-talk button; volume up/down buttons and Trigger button of Trigger Handle via Back I/O
Interface PortsUSB 2.0 (Back I/O — Host Only), USB 3.0 (Bottom Type C) — Super Speed (Host and Client)

Performance Characteristics

CPUQualcomm 6490 octa-core, 2.7 GHz
Operating SystemUpgradeable to Android 16
Memory4 GB RAM/64 GB UFS Flash; 8 GB RAM/128 GB UFS Flash
SecurityFIPS 140-2 Validated (ISO 19790) and Common Criteria certified (ISO 15408). FIPS 140-2 cryptography can be enabled on select configurations through a custom SKU request. Supports Secure Boot and Verified Boot

User Environment

Operating Temperature-4° F to 122° F/-20° C to 50° C
Storage Temperature-40° F to 158° F/-40° C to 70° C
Humidity5% to 95% non-condensing
Drop Specification

Multiple 10 ft./3.05 m drops to concrete at room temp per MIL-STD 810H
Multiple 8 ft./2.4 m drops to concrete over operating temp -20° C to 50° C per MIL-STD 810H

Tumble Specification2000 3.3 ft./1.0 m tumbles, meets or exceeds IEC tumble specification
SealingIP65 and IP68 with battery per applicable IEC sealing specifications
Vibration4 g’s PK Sine (5 Hz to 2 kHz); 0.04 g 2/Hz Random (20 Hz to 2 kHz); 60 minute duration per axis, 3 axis
Electrostatic Discharge (ESD)+/- 15 kVdc air discharge; +/- 8 kVdc direct discharge; +/- 8 kVdc indirect discharge

Automated Interactive Sensor Technology (IST)

Light SensorAdjusts display backlight brightness
MagnetometerDetects direction and orientation
Motion Sensor3-axis accelerometer with MEMS Gyro
Pressure SensorDetects altitude information for locating
Proximity SensorDetects when the user places the handset against head during a phone call to disable display output and touch input
GyroSenses linear orientation

Automated Interactive Sensor Technology (IST)

Light SensorAdjusts display backlight brightness
MagnetometereCompass to detect direction and orientation (not available in the base LAN model)
Motion Sensor3-axis accelerometer with MEMS Gyro
Pressure SensorDetects altitude information for locating
Proximity SensorDisables display output and touch input when placed against head during a call
GyroSenses linear orientation

General Certifications

TAA compliant; ARCore Google certification sustained

Data Capture

ScanningSE55 1D/2D Advanced Range Scan Engine with IntelliFocus™ technology; SE4770 1D/2D Scan Engine
CameraFront — 8 MP; Rear — 16 MP autofocus; flash LED generates balanced white light; supports Torch mode + HDR (standard); Optical Image Stabilization (OIS) (premium SKUs only); Time of Flight (ToF) Sensor (premium SKUs only)
NFCISO 14443 Type A and B; FeliCa and ISO 15693 cards; Card Emulation via Host; Contactless payment support; ECP1.0 and ECP2.0 polling support; Apple VAS certified; NFC Forum Certified

Wireless WAN Data and Voice Communications (TC78 only)

Radio Frequency BandNorth America: 5G FR1: n2, 5, 7, 12, 13, 14, 25, 26, 29, 38, 41, 48, 66, 71, 77, 78; 4G: B2, 4, 5, 7, 12, 13, 14, 17, 25, 26, 29, 38, 41, 48, 66, 71; 3G: B2, 4, 5; 2G: 850, 1900; Rest of World: 5G FR1: n1, 2, 3, 5, 7, 8, 20, 28, 38, 40, 41, 66, 71, 77, 78; 4G: B1, 2, 3, 4, 5, 7, 8, 17, 20, 28, 38 ,39, 40, 41, 42, 43, 66, 71; 3G: 1, 2, 3, 4, 5, 8; 2G: 850, 900, 1800, 1900; China/Japan: 5G FR1: n1, 3 ,5, 8, 38, 40, 41, 77, 78, 79; 4G: B1, 3, 5, 7, 8, 19, 34, 38, 39, 40, 41, 42; 3G: B1, 5, 8 ,19; 2G: 850, 900, 1800

GPS, GLONASS, Galileo, Beidou, QZSS
Dual-Band GNSS — concurrent L1/G1/E1/B1 (GPS/QZSS, GLO, GAL, BeiDou) + L5/E5a/BDSB2a (GPS/QZSS, GAL, BeiDou); a-GPS; supports XTRA

MultimediaWi-Fi Multimedia™ (WMM) and WMM-PS including TSPEC

Wireless LAN


IEEE 802.11 a/b/g/n/ac/d/h/i/r/k/v/w/mc/ax; 2x2 MU-MIMO; Wi-Fi 6E (802.11ax); Wi-Fi™ certified; Wi-Fi™ 6E Certified; Dual Band Simultaneous; IPv4, IPv6

Data Rates

5 GHz: 802.11a/n/ac/ax — 20 MHz, 40 MHz, 80 MHz, 160 MHz — up to 2402 Mbps; 2.4 GHz: 802.11b/g/n/ax — 20 MHz up to 286.8 Mbps
6 GHz: 802.11ax — 20 MHz, 40 MHz, 80 MHz, 160 MHz — up to 2402 Mbps

Operating ChannelsChannel 1-13 (2401-2483 MHz): 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13; Channel 36-165 (5150-5850 MHz): 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 144, 149, 153, 157, 161, 165; Channel 1-233 (5925-7125 MHz); Channel Bandwidth: 20/40/80/160 MHz; Actual operating channels/frequencies and bandwidths depend on regulatory rules and certification agency.
Security and EncryptionWEP (40 or 104 bit); WPA/WPA2 Personal (TKIP, and AES); WPA3 Personal (SAE); WPA/WPA2 Enterprise (TKIP and AES); WPA3 Enterprise (AES) — EAP-TTLS (PAP, MSCHAP, MSCHAPv2), EAP-TLS, PEAPv0-MSCHAPv2, PEAPv1-EAP-GTC, LEAP, EAP-PWD; TC78 WWAN models only — EAP-SIM, EAP-AKA; WPA3 Enterprise 192-bit mode (GCMP256) - EAP-TLS; Enhanced Open (OWE)
CertificationsWi-Fi Alliance Certifications: Wi-Fi CERTIFIED n; Wi-Fi CERTIFIED ac; Wi-Fi CERTIFIED 6; Wi-Fi Enhanced Open; WPA2-Personal; WPA2-Enterprise; WPA3-Personal; WPA3-Enterprise (includes 192-bit mode); Protected Management Frames; Wi-Fi Agile Multiband; WMM; WMM-Power Save; WMM-Admission Control; Voice-Enterprise; Wi-Fi Direct; QoS Management; OCE
Fast RoamPMKID caching; Cisco CCKM; 802.11r; OKC

Wireless PAN


Class 2, Bluetooth v5.2 and Secondary BLE for beaconing within BLE battery


Subject to terms of Zebra’s hardware warranty statement, the TC73/TC78 is warranted against defects in workmanship and materials for a period of 1 (one) year from the date of shipment. For complete warranty statement, please visit:

Environmental Compliance

RoHS Directive 2011/65/EU RoHS Amendment (EU) 2015/863 (EN IEC 63000:2018 Standard); For a complete list of product and materials compliance, please visit

Recommended Services

Zebra OneCare™ Essential and Select support services; Zebra Visibility Services — VisibilityIQ™ Foresight. For information on Zebra services, please visit


1. CBRS is available in the US only.
2. Compared to the Qualcomm SD660 processor.
3. Compared to prior generations of the TC7X family.
4. Available in the TC78 only.
5. Distance dependent on symbology type and size.

Mobility DNA

For more information on Mobility DNA, please visit
Mobility DNA features may vary by model and a Support Contract may be required. To learn what solutions are supported, please visit:
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Markets and Applications


  • Transportation and Logistics/Parcel Delivery/Postal
  • Direct Store Delivery (DSD)/Route Accounting
  • Airlines (under wing)
  • Field mobility/field service
  • Warehousing
  • Manufacturing
  • Government and Public Service


  • Retail/distribution centers
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This is what spec sheets won’t tell you about new mobile computers such as the Ultra-Rugged Zebra TC73 or TC78

Do you know why IP ratings, drop specs, processing power, and the different security, UX and workflow-specific features really matter to your business? Or how they work with other tech to help workers deliver results?

A delivery driver scans boxes in the back of his truck using a Zebra TC78 ultra-rugged mobile computer

Extracted from Blog post by John Pomerleau

I can’t tell you how many times I’ve been asked to articulate the value proposition of different technologies throughout my career. Decision-makers always want to know, “What’s in it for me?” 

So, I sit down to show them how one device or software platform compares to the next from multiple perspectives, including front-line/field performance, IT manageability, and the resulting customer experience. 

What’s interesting though is that no matter how much I try to convey the value of a platform in terms of business impact, the conversation always (eventually) turns into a “spec sheet analysis” – especially when it comes to enterprise mobile computers. Though quantifying a potential return on investment (ROI) is important, and a side-by-side spec comparison might seem like the best way to arrive at that number, you can’t determine true value without first qualifying the use case, user experience or a dozen other influential factors. 

For example, a spec sheet might confirm that a mobile computer can survive drops and function just fine in environments where extreme temperatures, high humidity, dust and/or water exposure are prevalent. It will also help you arrive at a short list based on your wireless network and peripheral connectivity/compatibility needs. But what the spec sheet won’t tell you is whether that mobile computer is going to do what you really need it to do, which is…

  • help front-line workers be more productive, efficient, and/or available to customers.   

  • decrease your software and hardware IT burden, even as more devices come online.

  • reduce overall operating expenses so you have room to innovate and expand in other areas of your business that will directly benefit customers, employees and other stakeholders.

Therefore, when Zebra launches a new product and people start asking me about how the specs compare to previous generation or competitive devices, I always make a point to explain why certain new features and capabilities will be of interest to all employees, not just line managers or those with profit and loss (P&L) responsibilities.

For example, Zebra just rolled out two new ultra-rugged enterprise mobile computers: the TC73 and TC78. Since they are part of the TC7x Series, which has been around since 2015, you might assume they are simply “next generation” devices - or refreshes of the legacy TC7x mobile computing platform. As a result, you may think to yourself, “I don’t need to upgrade my devices right now. My workers are getting along fine with the older TC7x mobile computers. I’ll wait until the next generation device comes out in a year as it will likely have even more new features – many of which I’ll probably need by then.”

The problem with that logic is that it doesn’t give weight to the critical updates that were made in the new generation TC73 and TC78 devices, including:

  • the physical redesign of the devices to make the screen 28% larger than previous TC7x devices, but the overall device is lighter, easier to hold and more tolerant of drops. 

  • the ability to run more apps simultaneously thanks to significant processing power improvements and up to 4x more memory than previous generation devices.  

  • Device Tracker, which helps facilitate the fast recovery of lost, stolen or missing devices using built-in Bluetooth Low Energy technology.  

  • the integration of the SE55 extended range scan enginewhich uses intelligent autofocus to quickly determine barcode distance and then capture it, which speeds up barcode-reliant workflows.

  • the addition of certified mobile dimensioning, mobile payment, and augmented reality capabilities to help speed up everything from package processing and sales transactions to order picking and put away. 

It also diminishes the value of the connections that must now be made to Wi-Fi 6E5G and CBRS* networks for the sake of consistent workforce and customer communications. 

Steadiness – of information sharing, task execution, and customer service – is one of the most valued qualities in business today. But maintaining steady data flows, workflows and output is going to be difficult if your employees’ mobile devices aren’t working as they should be.

What can hinder mobile device performance?

  • Too little memory or storage

  • A lack of processing power

  • Difficulties connecting to – or staying connected to – wireless networks or peripherals when working outside your four walls

  • Not anticipating the need for – and installing – new faster, better managed networks as devices and network load increase within your four walls or in your yard

  • Challenges keeping the operating system (OS), applications, security defenses and other “software stack” components up to date

  • A user interface that didn’t take user feedback into account when it was designed

Therefore, upgrading to a device that addresses even one of these issues may deliver countless benefits and extreme value to your front-line teams, customers, and overall business.

Just consider what happens in some of the most physically demanding work environments today, such as airline baggage handling and freight, package courier/postal, and warehouse sites. 

Front-line workers are under immense time pressure to turn around planes, packages, and more without delay. If they can’t do their jobs, then the people you serve and products you promise won’t reach their destination on time, and that’s a problem. Not only will you be dealing with unhappy customers, but you’ll be facing increased shipping, labor and fuel costs down the line while struggling to improve on-time metrics among other key performance indicators.

Now, I know a mobile computer like the TC73 or TC78 won’t be able to prevent or solve every business challenge you face, such as soaring inflation or labor, petrol, and material shortages. But it will give you the means to introduce new work processes in response to each emerging or evolving challenge. It’s the tool that gives your workers the guidance, information, and mechanisms they need to quickly finish different tasks that, in summation, lead to the completion of one big job: keeping people, packages and products moving from one point to the next. 

Of course, if you give your workers a mobile computer with limited capabilities (such as a consumer-grade device or an older enterprise mobile computer), their work capabilities will be limited, too. They may not be able to work as fast or consistently as you want, troubleshoot issues, respond to customer inquiries, or pick up the slack when the team is shorthanded. It’s like giving someone two sticks to start a fire versus giving them a log lighter. There will eventually be flames either way, but the lighter will deliver immediate results. 

Case in point…

  1. We know that when mobile devices fail on the tarmac, planes don’t fly – at least not until the crew working under the wing can manually get through their maintenance and safety checklists and verify that all bags/cargo/people have been loaded. And there are very few mobile computers that are built to survive an hour on the tarmac. 

  2. Mobile workers rely on voice and video tools to solicit and provide help to colleagues, customers and partners from a distance. Could they use a chat app on a consumer-grade device to get in touch with the right people? Perhaps. But will the wireless signal be reliable? Will they be able to maintain communication on the same app with all parties – or sync that app with other business guidance tools like a workflow-specific AR app or headset? Probably not. It’s when things are not going right and processes are breaking down, that you rely on your mobile device the most to get you out of the jam. Your workers are no different. That’s why they need devices built for business use and business communications if they’re going to be able to do their job without having to fuss over different apps, settings and connectivity issues. But if you look at spec sheets for both consumer and enterprise devices, you’ll see things such as AR, dynamic communications, and more listed, leaving you to believe your workers will have what they need. Context matters, especially if compatibility with other business systems, software and peripherals are key to executing certain tasks and sustaining collaborative operations.

  3. Not all mobile workers are mobile all the time. Sometimes they need the functionality of a desktop computer with a keyboard, mouse, desktop printer/scanner and full-size monitor. With a solution such as Workstation Connect, the TC73 and TC78 can transform from a rugged handheld computer into a fully featured desktop computer when the user wants to work in an office or vehicle. You can set up a desktop workstation practically anywhere – on a cart, at an airline gate, or at a drive-through – without  the time and cost of dropping another Ethernet location. 

  4. Efficiency is gained when mobile workers don’t have to walk as far to get their job done. So, if you give a worker a mobile device that uses a camera to capture barcodes, you’re going to see their productivity significantly diminish compared to workers who are using a mobile computer that has a long-range scan engine built in that can capture barcodes from 40 feet away. Likewise, giving workers an enterprise mobile computer that can enable them to cleanly capture barcode data up close without having to wait for a device to focus will deliver similar productivity gains. Everything from inventory to full orders – or full planes – can be turned around much quicker. 

  5. The faster payments and packages can be processed, the more customers you can serve and the more you can protect revenue. If a postal worker has a certified mobile dimensioning application built into their device, along with mobile payment capabilities, they can confirm the package’s dimensions and process fees right there on the spot. That’s more convenient for both the customer and courier, as no one has to go back to correct or collect payments later. It also reduces operating expenses, as workers’ actions translate into revenue capture versus lost revenue recovery.

So, when you’re comparing the spec sheet for the new TC73/78 against the spec sheet for an iPhone or even another Zebra device, consider whether those specs translate into real-world value for you. Will the device you’re leaning toward…

  • be unphased by the weather as crews load freight into the cargo hold of a 737 airplane on the north slope of Alaska in January or deliver packages in a Bangalore courier scooter in the heat?

  • survive multiple falls from the cargo hold of that 737 at 10 feet to the tarmac, or tumbles 2000 times out of the Bangalore courier’s hand at 30 km/h? Will the worker be able to just pick up that device and continue with their day without interruption?

  • be fully available – meaning work at “day one” peak performance levels – for the next five years? And will you receive an additional five years of support from the device manufacturer if you want to make the device last you 10 years?

  • still connect to public and private wireless networks five or 10 years from now?

  • be readable in both dark and sunlit work environments? Easy to handle by workers wearing gloves? 

  • be scalable in terms of both applications, security, and feature sets? Or will you always be locked into the use cases and settings you start with today? 

  • have enough processing power, storage and memory to support AR, mobile payments, or even basic image capture for your core use cases, whether that’s order picking, deliveries, or baggage transfers?

  • support mobile dimensioning (if that’s important to you) without requiring you to buy and manage secondary hardware or software components?

If you’re considering either the TC73 or TC78, then the answer to all the above will be “yes.” 

These new models deliver the utility of a truck with a performance of a sports car. They can connect to 5G, Wi-Fi 6E and CBRS networks and offer leading-edge processing speed, advanced camera and imaging technology along with more memory and RAM than previous TC7x devices (and most consumer and enterprise devices). They also enable you to locate lost devices easily using the Device Tracker tool, give you several different battery options, and enjoy full Android roadmap support for the next 10 years.  Plus, the screen is 28% larger than previous generation TC7x devices, which means it’s easier for workers to view more complex applications. The touch screen is also glove and stylus compatible, so workers will be able to log their activities or accept customer signatures whether it’s 0°F or 105°F.  

 And as I mentioned before, I think you’ll really come to value how the TC73 and TC78 works with the Workstation Connect platform. Workers will be able to transform their mobile computers into desktop computers anytime they want (and the Workstation Connect cradle is plugged into a display, keyboard, mouse and/or printer). I can see airline maintenance crews going back to a cart at the gate to pull up/print a report for the flight crew or a postal worker setting up a temporary package acceptance station outside the post office during peak holiday season to help queue bust. The mobile dimensioning and mobile payment features will come in exceptionally handy with that last use case, too.

In other words

You should always take the time to look at new mobile computers when they hit the market and consider whether it might be valuable to make the switch to the new model now, even if your current devices seem to be working well. Sometimes you don’t know what you’re missing until you see it. (Just don’t expect to see everything on a spec sheet.)

Something else to remember: Zebra doesn’t control mobile technology’s evolution. Industry standards do, along with your continuous innovation (driven by competition and customers’ demands). So, if we’re bringing a new device to market or refreshing one of our most popular platforms, it’s because customers like you – or even front-line workers – are telling us that new mobile computing capabilities are needed. Our job is to make sure you have the tools to efficiently execute your business operations.

That said, we believe the TC73 and TC78 devices offer all the connectivity, UX, performance and device manageability features you need to scale your business over the next 5-10 years. Of course, we don’t know what the future will demand, so we’re also giving you access to the full suite of Zebra Mobility DNA tools so you can make feature, software and security updates during the devices’ lifecycles as needed. And as time goes on, we’ll continue to reassess which feature combinations will be needed by customers in different industries and “refresh” platforms such as the TC7x as needed to give you more capabilities and user/application-customized options.  But in the meantime, know that you have a strong business case for replacing your front-line workers’ current devices with the TC73 or TC78, whether they’re currently using consumer-grade devices or a previous generation TC7x model. 

Their job is getting harder by the day. Giving them just one new tool or a more reliable wireless connection can go a long way to relieving their stress and boosting their ability to deliver the results you and customers want.

If you want to learn more about which types of front-line workers/workflows will benefit most from the ultra-rugged design, new features and unique performance capabilities of the TC73/TC78 devices, either reach out to me or your local Zebra representative to schedule a call. They can tell you what the spec sheet doesn’t about how the TC73/TC78 will (or won’t) work in your environment, support your intended application, and integrate with other hardware and software components in your overall technology solution stack.

In the meantime, this video is worth checking out:

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