CipherLab RS38 5G Touch Mobile Computer

5G Touch Mobile Computer

CipherLab's RS38 touch mobile computers, engineered with the latest wireless technologies such as 5G, Wi-Fi 6E, and CBRS, ensure swift access to essential information for mobile workers in logistics, retail, and other industries. With a large 6-inch screen, workers can view more content on a single screen while scrolling less. Thanks to advanced manufacturing techniques, the RS38 is thinner, lighter and yet tougher, meeting the demands of dynamic work environments.  

The RS38 utilizes the latest processor and memory technologies to deliver high performance with planned support for Android 13 through version 18. CipherLab's ReMoCloudTM optimizes operations, enhancing frontline worker productivity and simplifying IT management across the device lifecycle.

Industry Use:

  • Transportation and Logistics
  • Retail
  • Warehousing
CipherLab RS38 Series
CipherLab RS38 - Unmatched Performance and Connectivity Indoors and Outdoors
Unmatched Performance and Connectivity Indoors and Outdoors
Experience exceptional performance with the Qualcomm® QCM4490 octa-core processor, empowering frontline workers to manage demanding and multitasking applications with ease. Enjoy up to 8 GB of RAM, 128 GB of flash storage, and expandable storage options through a MicroSD card slot. With Wi-Fi 6E and 5G, mobile workers benefit from faster speeds, while support for CBRS private networks enables private and geographically restricted LTE/5G connectivity in large indoor and outdoor facilities.
High-Speed UHF RFID Reader Boosts Efficiency
The RS38 offers an optional UHF RFID reader, capable of reading an impressive 1300 tags per second. This feature is advantageous for retail, logistics, and delivery workers, enabling them to streamline tasks such as inventory management, asset tracking, and real-time item location tracking.
CipherLab RS38 - High-Speed UHF RFID Reader Boosts Efficiency
CipherLab RS38 - Built-in OCR Technology Optimizes Workflows and Minimizes Errors
Built-in OCR Technology Optimizes Workflows and Minimizes Errors
The RS38's OCR technology captures and converts text into digital data, optimizing logistics and retail operations. It effectively captures data from various sources, such as logistics documents, tire identification numbers (TIN), expiry dates, driver's licenses, and utility meters, reducing manual errors and enhancing data accuracy. With its multiple data capture methods, the RS38 significantly enhances work productivity and efficiency.
Versatile Scanning Options and High-Quality Imaging
The RS38 offers two scanning options: standard range SE4100 and SE4770, or advanced range SE5500, catering to different scanning requirements, whether for close-up or long-range scanning, up to 12 meters away*. Moreover, equipped with a 16 MP PDAF camera, it excels at capturing sharp, detailed images even in challenging low-light or fast-moving conditions, making it perfect for documenting proof of delivery, condition, and other related purposes.

*depending on symbology type and size.

CipherLab RS38 - Versatile Scanning Options and High-Quality Imaging
CipherLab RS38 - Excelling in Harsh Environments
Excelling in Harsh Environments
With IP65 and IP68 ratings and drop resistance of 1.5 meters (1.8 meters with rubber boot), the RS38 is engineered to excel in demanding environments without sacrificing sleek, ergonomic design. It can withstand accidental drops and provide peace of mind to workers in rainy conditions, in the field, or in dusty warehouses.
Comfortable Mobility and Uninterrupted Operation
The RS38 delivers a compact and lightweight design, providing comfortable carry for mobile workers during their shifts. Offering two battery options - standard 4500 mAh and extended 6800 mAh - along with hot-swap capability, it safeguards against data loss or operational interruptions. With over 14 hours of operating time, the RS38 ensures continuous workflow for frontline workers.
CipherLab RS38 - Comfortable Mobility and Uninterrupted Operation
CipherLab RS38 - Efficient Viewing and Operating While on Duty
Efficient Viewing and Operating While on Duty
The large 6-inch touchscreen, with a bright 630-nit display, facilitates viewing more information without the need for continual scrolling, even in bright light. It supports stylus, bare hand, or gloved operation, and remains functional in rainy conditions, ensuring frontline and delivery workers can work without interruptions.
Efficient Device Deployment and Management with ReMoCloud
ReMoCloud supports Google Zero-touch enrollment for large-scale deployment. Simply scan the barcode for swift device setup. Its Geofencing capability helps IT managers locate misplaced or stolen devices, protecting critical information and assets. Additionally, its Remote Control feature empowers IT managers to remotely diagnose and troubleshoot devices, reducing support costs and enhancing overall device availability.

*Geofencing is only available for WWAN models.

CipherLab RS38 - Efficient Device Deployment and Management with ReMoCloud
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Specifications


ItemRS38
PerformanceOperating SystemAndroid 13 (GMS) upgradable to Android 18
CPUQualcomm QCM4490 Kryo Octa-core CPU 2.4 GHz
Memory8GB LPDDR5 SDRAM/128GB UFS3.1 ROM
ExpansionMicro SD Card Slot x1 , SDHC up to 32GB, SDXC up to 1TB
SIM1 Nano SIM/ 1 eSIM
Operating PowerHot-swappable and rechargeable Li-Polymer 4500mAh,
Extended battery 6800mAh
Working Hours114+ hours (standard battery)
21+ hours (extended battery)
Fast Charging2Standard battery 2 hours from 0% to Full Capacity
Extended battery 3 hours from 0% to Full Capacity
Alert1 tri-color LED, 1 bi-color LED, vibrator
Interface Supported8-pin I/O & USB 3.1 Gen 1 Type-C with OTG
Wireless
Communication
WWANGSM:850/900/1800/1900
WCDMA: B1,B2,B4,B5,B6,B8,
LTE:B1/B2/B3/B4/B5/B7/B8/B12/B13/B14/B17/B18/B19/B20/B25/B26/B28/B29/B30/B38/B39/B40/B41/B42/B43/B48/B66/B71
5G-NR FR1:n1/n2/n3/n5/n7/n8/n12/n13/n14/n20/n25/n26/n28/n29/n30/n34/n38/n39/n40/n41/n48/n66/n71/n77/n78/n79
Supports private networking (LTE/5G)
WLANIEEE 802.11 a/b/g/n/ac/d/h/i/r/k/v/w/mc/ax, support fast roaming
DBS(Dual Band Simultaneous Support), WiFi6E(802.11ax), MU-MIMO2x2
WPANBluetooth® 5.2, Class 2, V2.1 Enhanced Data Rate(EDR), V4 .2 Bluetooth Low Energy (BLE)
GPS³GPS , GLONASS, Galileo, Beidou, QZSS, Dual-Band GNSS, a-GPS, supports XTRA
Data CaptureBarcode Scanning1D/2D Imager(Standard Range SE4100/SE4770; Advanced Range SE5500)
RFID Read / WriteFull tags support base on NFC forum, ISO14443A&B, FeliCa, ISO15693. Support Apple VAS certified
Support NFC (Peer-to-Peer, Card Reader, Card Emulation)
CameraRear 16 Megapixels PDAF with LED flash / Front: 8 Megapixels fixed focus
Physical
Characteristics
Display6'' FHD + 1080(W) x 2160(H) / Outdoor visibility 630 nits (typ), optically bonded Touch Panel
Touch PanelCorning® Gorilla® Victus, Two-mode supports glove and wet finger. Capacitive touch supports stylus, bare or gloved fingertip input multi-touch, allow water rejection and wet finger. Anti-fingerprint coating.
Interactive Sensor
Technology
Light sensor, Proximity sensor, Motion sensor (Accelerometer, G-sensor), E-compass (Magnetometer, Barometer), Gyroscope
Keypad1 programmable key, volume up and down keys, left and right trigger keys, power key
AudioDual Speaker (85dB at 40cm), 3 microphones with echo and noise reduction
Size (LxWxH )165.4 x 78.5 x 15 mm
Weight268g (with 4500mAh battery)
315g (with 6800mAh battery)
User EnvironmentOperating Temperature4-20°C to 50°C / -4°F to 122°F 
Storage Temperature-30°C to 70°C / -22°F to 158°F (without battery)
Humidity
(non-condensed)
Operating 10% to 90% / Storage 5% to 95%
Impact ResistanceIP65 & IP68
1000 tumbles at 0.5 m; 1000 tumbles at 1 m with rubber boot,
Standard: 1.5 m (5 ft.) multiple drops to tile over concrete per MIL STD 810H
With rubber boot: 1.8 m (6 ft.) multiple drops to concrete over room temperature per MIL STD 810H
Electrostatic Discharge± 15 kV air discharge, ± 8 kV contact discharge
Regularity ComplianceLTE : CE, FCC, IC, NCC, TBL, JRL, BIS, WPC, WEEE, RoHS, REACH, CA65, TSCA, BC, NrCAN, NBTC
WI-FI 6 ONLY : SRRC, CCC, BSMI, NCC, CE, FCC, IC, WEEE, RoHS, REACH, CA65, TSCA, BC, NrCAN
Development Support Android 13.0 SDK, HTML 5 API, Reader API (Java/Xamarin/.NET MAUI)
Application SoftwareReader Config, Terminal Emulation, Button Assignment, Device Health Dashboard, LogGen, AppLock, BT Printer Mate,A-Demo, Signature Capture, HF RFID, Configuration, Ping Tool, Software Trigger key, Enterprise Settings, SIP Controller, BarcodeToSetting, EZConfig, Ezedit, Chrome, OCR
Certified ApplicationSOTI MobiControl, AirWatch, Ivanti, ReMoCloud, EnDeCloud
AccessoriesSingle charging cradle, Single charging and communication cradle, 4-slot battery charger, 4-slot battery and 4 terminal charger, 5-slot terminal charger, Hand strap, Rubber boot, Screen protector, Shoulder strap, Pistol grip, UHF RFID reader, Extended battery, Belt holster
Warranty1-year standard warranty
  1. Minimum hours under WLAN and 2D scanning per 20 seconds, LCD 50% backlight and speaker on (volume is default) at 25°C, RFID off /Bluetooth® off / IEEE 802.11 a/b/g/n/ac on. The test is based on one broadcasting packet per second.
  2. Charger/Cable must have QC 4.0 or PD 3.0 above certification. 2 hours Fast Charging time from 0% to Full Capacity ( standard battery ) with above 27W QC/PD adapter. 3 hours Fast Charging time from 0% to Full Capacity ( extended battery ) with above 27W QC/PD adapter.
  3. GPS function is only available for WWAN models.
  4. Maybe different with variant hardware configurations.
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Video

Cipherlab RS38 5G Touch Mobile Computer

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Accessories

Single charging cradle

Single charging cradle

Single charging and communication cradle

Single charging and communication cradle

4-slot battery charger

4-slot battery charger

4-slot battery and 4 terminal charger

4-slot battery and 4 terminal charger

5-slot Terminal charger

5-slot Terminal charger

Hand strap

Hand strap

Rubber boot

Rubber boot

Screen protector

Screen protector

Shoulder Strap

Shoulder Strap

Pistol grip

Pistol grip

UHF RFID reader

UHF RFID reader

Extended battery

Extended battery

Belt holster

Belt holster

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Downloads

Also Available

ReMoCloudTM is a mobile device management software developed by CipherLab to efficiently manage remote devices over the Internet. It serves as a pragmatic solution for corporate administrators to gain visibility on employee devices. As one of the Android EMM (Enterprise Mobility Management) solutions supporting Google Zero-touch enrollment, ReMoCloud streamlines the process for enterprise-owned Android devices and enables rapid large-scale roll out.

ReMoCloud Video

Seven Key Capabilities for Better Device Management

Simple and Large-scale Device Deployment

ReMoCloud provides a streamlined process for device deployments. Enterprises are able to save valuable time and cost in managing devices, whether for initial set up or contingent updates. Use ReMoCloud to create diverse configuration profiles and device groups to help administrators manage different operational processes. In addition, ReMoCloud allows for schedule deployments or updates, so the devices automatically update according to the enterprise's schedule during off hours.

Easy App Management

 ReMoCloud makes it easy to manage apps, including upgrading to the latest version. Central administrators can control which apps are allowed on devices via block lists and installed applications, helping teams stay productive without unnecessary distraction. Additionally, enterprise-owned apps can be published easily.

ReMoCloud Device Configuration Management

Device Configuration Management

ReMoCloud maximizes control over all devices and enables easy, centralized and large-scale device configuration and adjustments. Configuration settings can be varied depending on device type and user profile. These device groups can be configured in bulk. There is no need to travel for repetitive tasks, reducing effort costs. Management holds access to the full system settings control and adjustments. Enterprise device users can log in and process immediately after receiving their device.

Enroll Enterprise Devices with Flexibility

ReMoCloud supports Android Zero-touch enrollment and offers seamless deployment of single or bulk device set up. When starting up new arrival devices, simply scan the generated barcode to complete the set-up process and deployment of the device. This eliminates the need for tedious step-by-step instructions, saving and eliminating human error.

ReMoCloud Enroll Enterprise Devices with Flexibility
Real-time Monitoring and Communication ReMoCloud

Real-time Monitoring and Communication

ReMoCloud is a web-based platform for simpling real-time monitoring of device functional status. Its CipherLab Agility Intelligence enables instant review and provides operational analytics and insights. It can periodically send device information to administrators, such as battery health and temperatures, abnormal device events like weak Wi-Fi signal, reader errors, reboot counts, etc. To keep daily operations efficient and team engagement, Push Notification allows text messaging and serves as a quick communication channel for managers to stay in touch and deliver messages to their teams.

Mobile Device Security

ReMoCloud provides various security features. With Real-Time Location and Geo-Fencing, ReMoCloud can locate, track and collect information on the movement and activity of lost or missing mobile devices. Using Ring Device, you can find the missing device by sounding an alarm. Besides, Device Wipe and Device Lock functions allow for remote erasing or locking of lost or stolen devices, helping enterprises securely manage mobile devices and protect confidential information in case of data loss. *coming soon

Mobile Device Security ReMoCloud
Remote Control and Troubleshooting
Remote Control and Troubleshooting
For troubleshooting, the “LogGen” application is especially designed to assist on-site operators in collecting all event logs of mobile computers. Based on the history of these events, IT personnel can simulate a real-time environment to solve problems and remove the obstacles locally/remotely. By working with “Remote Control,” ReMoCloud administrators can access control of the enrolled devices through the cloud-based console. This feature enables efficient device diagnosis and repair from anywhere, reducing support costs and increasing device availability.

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